Question 1

How quickly can you fix my damaged panels?

Accepted Answer

In most cases, we can repair or replace damaged panels within 24-48 hours. For emergencies, our rapid response team is available 24/7 and can often arrive within hours. We stock common panel sizes and can order specialty panels with expedited shipping when needed.

Question 2

What causes damaged panels in garage doors?

Accepted Answer

Panel damage typically results from vehicle impacts (the most common cause), severe weather events like hail or windstorm debris, age-related wear and corrosion, improper maintenance, or structural settling of your home. Our technicians can assess the damage and recommend whether repair or replacement is the most cost-effective solution.

Question 3

Do you offer financing for new aluminum door installations?

Accepted Answer

Yes! We offer flexible financing options for new door installations through our financing partners. Options include 0% interest for qualified buyers, low monthly payment plans, and no-money-down options. Contact us for details on current programs.

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year. However, if you use your garage door frequently (4+ times daily), bi-annual service is ideal. Regular maintenance prevents costly breakdowns and extends the life of your door and opener.

Question 5

What's included in your 5-year warranty?

Accepted Answer

Our warranty covers all parts and labor for work performed by our technicians. This includes spring replacement, opener installation, new door installation, and repairs. Normal wear items and damage from misuse are not covered.

Question 6

Do you work on all garage door brands?

Accepted Answer

Yes! Our factory-trained technicians work on all major brands including Clopay, Amarr, Wayne Dalton, Overhead Door, CHI, and more. We also service older and discontinued models.